1240 Hidden Valley Rd. Elgin, SC, 29045 (011-965)9887-9418, Jeremy.Lewis0404@gmail.com

Jeremy Lewis

 

I am a highly motivated network engineer that is looking to utilize my skills in a challenging environment while continuing to grow and progress towards my career goals of becoming a network architect. I consider myself to excel in communication skills as well as being technically sound.

 

Qualifications

·   Active secret clearance

·   Over 7 years of IT network experience

·   CCNP, CCNA certified

·   Comptia CASP, Security +, Network +, A + certified

·   Microsoft MCITP windows 7

 

Experience

June 2014 – PresentVectrus Inc. Camp Arifjan, Kuwait

Network Administrator

·   Analyze and troubleshoot secure and non-secure DoD networks for the purpose of optimization, change management and fault resolution

·   Screen, test and forward Firewall Modification Requests for Camp Arifjan and outlying sites in the region destined for the WAN Security Team at the Enterprise Level

·   Provide technical assistance and feedback to Southwest Asia Cyber Center Network (SWACC-Enterprise) WAN Engineers for issues relating to Tier 2 (Camp Level) network assets and functionality.

·   Monitoring LAN and WAN network connections utilizing SNMPv3, Solar winds Orion and Spectrum tools

·   Work with Tier 2 (LAN) Network Administrators to implement changes based on DoD Regulations and assist with troubleshooting

 

June 2013 – June 2014                General Dynamics Information Technology         Camp Arifjan, Kuwait

Network Engineer

·   Providing data & voice support for the Kuwait region while ensuring 99.9% availability

·   On a daily basis handle issues such as port security, VLAN management, cable issues, and setup of new devices on the the network

·   Monitoring LAN and WAN network connections utilizing SNMPv3, Solar winds Orion and Spectrum tools

·   Base-lining, setup, and maintenance of layer 2 and 3 switches, and taclanes

 

Dec 2012 - June 2013             General Dynamics Information Technology             Shaw AFB, SC

Network Technician

·   Providing data & voice support for over 1,500 LAN users while ensuring 99.9% availability.

·   Daily operations require proficiency with routing protocols such as RIP, EIGRP and OSPF as well as the configuration of VTP, STP, GLBP and VLANs.

·   Monitoring LAN and WAN network connections utilizing SNMPv3, Solarwinds Orion and Spectrum tools.

·   Assisted the Systems department with the setup of virtual machines and the migration of the physical servers to the virtual servers.

·   Responsible for all DHCP sub-netting and controlling IP reservations.

·   Monitor and respond to hardware and software problems using hardware and software testing tools and techniques.

·   Provided level 2 & 3 support for a team of 10-15 technicians with responsibilities for immediately responding to and resolving computer, printer and network issues.

·   Provide technical support and training to soldiers and end-users

·   Maintained and trouble-shoot equipment including fiber connections, switches, media converters, thin clients, zero clients, and workstations.

·   Designed network diagrams utilizing Microsoft Visio for continuity book.

 

Mar 2012 - Dec 2012                    First Citizens Bank                                                       Columbia, SC

Senior Help Desk Specialist

·   Provided high level support for bank associates received via phone and IT ticketing system

·   Responsible for resolving issues with branch servers, printers, multifunction devices, workstations, laptops, mobile devices, and network connectivity

·   Capture and documents details of IT issues and troubleshooting steps taken in order to resolve or escalate issues

·   Deployed Windows 7 & XP images for administrators and end users as well as installing and configuring desktop hardware for users

·   Create and maintain documentation in IT knowledgebase

·   Provide administrative functions such as equipment inventory support and ordering, IT audit requests, AD user account administration, IT bill processing, and posting daily ticket status reports

 

Feb 2011 - Mar 2012                    Midlands Technical College                                           Columbia, SC

Telecommunications Lab Installer

·   Responsible for 100+ switches in a LAN campus design with core, distribution and stacked access layer devices

·   Performed first level maintenance and troubleshooting for various lab equipment that consisted of Routers, PC’s, Switches, and VOIP phones

·   Responsible for training students various network skills i.e. sub-netting, STP trees, router and switch configurations, network topology, and troubleshooting.

·   Installed new PC’s, hardware and software

 

Mar 2006 - Nov 2009                  U.S. Army                                                                Fort Gordon, GA

Nodal Network Operator

·   Performed first level network maintenance and troubleshooting for an office environment consisting of switches, PC’s and printers

·   Daily duties included network, hardware and software setup as well as troubleshooting.

·   Tracked, created, responded to, escalated, and closed correspondence tickets and emails.

·   Direct supervisor for a team of 9 members working in demanding and stressful situations

·   Completed time sensitive projects in a fast-paced environment within the time allotted for the projects

 

Education

June 2010 - June 2012                Midlands Technical College                                             Columbia, SC

Associated Degree in Telecommunications Systems Management

·   Awarded membership in National Technical Society for having over a 3.0 GPA

 

References

References are available on request